Nuestras Políticas

Lea sobre nuestras Políticas de Privacidad, Reembolso y Anti Spam, efectivas desde Agosto 01, 2012.

En este momento nuestras políticas encuentran disponibles únicamente en idioma Inglés, si tiene alguna consulta o duda respecto a ellas, envíenos un correo y con mucho gusto le responderemos.

Preámbulo - Aviso Importante

Nuestras políticas se encuentran disponibles únicamente en idioma inglés. En caso que usted no domine el idioma inglés o no logra entender en su totalidad o en parte nuestras políticas, lamentamos no poder brindarle nuestros servicios y le agradeceríamos que abandone el presente sitio web.

Panama Creative - Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this Policy to help you understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy. We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law. We will only retain personal information as long as necessary for the fulfillment of those purposes. We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned. Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date. We protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. We will make readily available to customers information about our policies and practices relating to the management of personal information.

The PANAMA CREATIVE web site may place a 'cookie' on your computer, for temporarily storing technical and statistical information, with relevance for your current or future connections to the PANAMA CREATIVE web site. Cookies placed on your computer by the PANAMA CREATIVE web site never contain personally identifiable information.

The web servers hosting the PANAMA CREATIVE web site may automatically collect information about which pages each user visits. This information is used to analyze the web site visitors' navigation behavior and to maintain web site visitor statistics. We may also provide this information in an aggregated and anonymous form to our advertisers.


Panama Creative - Refund Policy

PANAMA CREATIVE uses 3rd party internet payment service providers (IPSP), to collect customer online payments for products and services delivered by PANAMA CREATIVE. Please take note that depending on the IPSP that you choose to settle your account, you might be subject to a separate and potentially overriding refund policy issued by said IPSP. Before you place an order for a product or service provided by PANAMA CREATIVE, you are bound by this refund policy to check the web site of the responsible IPSP, if an overriding refund policy may go into effect.

As PANAMA CREATIVE provides non-tangible irrevocable goods we do not issue refunds once an order has been completed and the product is delivered. However, we realize that exceptional circumstances may go into effect:

Non-delivery of the product, i.e. you did not receive the product or service within the announced delivery time, with no timely and comprehensible information during order processing, if and why the delivery is expected to be delayed. Please note that the delivery time for a product or service may vary and significantly extend while processing your order, if relevant to your order we receive additional information or requirements that have not been submitted initially at the time of placing your order.

Irreparable defects or grave difficulties with a product or service, within 3 months of delivery of such product or service. Although all products and services are thoroughly tested before delivery, unexpected errors may occur. You are required to immediately report defects or difficulties concerning a product or service delivered by PANAMA CREATIVE. A refund in such situation may only apply, if the defect or grave difficulty in question was not caused by deliberately careless or reckless operation of the product or service by the user, and if it cannot be repaired by PANAMA CREATIVE within 15 business days.

Product not as described: to avoid refunds based on 'product not as described', our customers are encouraged to request free samples of the products and services offered by PANAMA CREATIVE, before placing an order.

Refund requests are required to be made in a written form, including detailed information about the reason for making such refund request.


Panama Creative - Anti Spam Policy

We maintain a strict zero-tolerance anti-spam policy. None of our products or services are promoted through spam activities, such as unsolicited emails, unsolicited instant messenger mailings or any other kind of abusive marketing strategies.

We also require our resellers and advertisers to refrain from any kind of SPAM marketing. We will not honor or pay for any traffic or sales resulting from abusive marketing activities. If we discover the use of such strategies to promote the products and services of PANAMA CREATIVE, your reseller account will be terminated without warning.

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